Q: Why should I use PT Solutions as my physical therapy provider?
A: PT Solutions is a private practice. As a result, our services must be exemplary. We build our reputation through every client and patient we serve. We staff experts in their field who want to serve patients in a clinic that they manage and direct. PT Solutions goes the extra distance to serve our patients because we live in the communities that we serve.
Q: What is physical therapy and how can it help me?
A: Physical therapy is a movement science that assists patients recovering from various impairments. At PT Solutions, we work with patients who suffer from many conditions, including:
• Body pains – Neck, shoulder, back, hip, knee, ankle, and foot
• Postoperative conditions
• Balance impairments
• Muscle weakness
• Frozen shoulder
We use non-invasive treatments such as manual therapy and exercise to reduce pain and functional limitations as well as to restore movement. These treatments are evidence based on the medical literature.
Q: How are your physical therapists trained?
A: Physical therapists are required by law to graduate from an accredited Physical Therapy program. Today, potential physical therapists study at the graduate level, after completing undergraduate study in the basic sciences. For a therapist to enter the physical therapy field, a Clinical Doctorate degree is now required. PT Solutions requires our physical therapists to complete graduate level programs and many have either received or are pursuing their Clinical Doctorate.
Q: Are your physical therapists licensed?
A: By law, PT Solutions requires our physical therapists and physical therapist assistants to be licensed by the respective state boards of Alabama, Georgia and Florida. Additionally, all states require continuing education and ethics courses for therapists to maintain their respective licenses.
Q: Do I need a prescription for therapy or can I just schedule an appointment?
A: In Alabama, Georgia and Florida you must have a written prescription to be evaluated by a Physical Therapist.
This prescription must be from one of the following types of physicians:
• MD – Medical Doctor of all specialties
• DO – Doctor of Osteopathic Medicine
• DPM – Doctor of Podiatric Medicine
• ODS – Doctor of Dental Surgery
Q: How quickly can I schedule an appointment?
A: PT Solutions usually offers same day appointments, or at least within 24 hours of referral. Our clinics offer early morning and early evening hours to accommodate our patients. We also offer Saturday appointments as necessary.
Q: Will my insurance cover physical therapy?
A: PT Solutions is a participating provider for most insurance plans in Alabama, Georgia and Florida. After you schedule your first appointment, PT Solutions verifies your physical therapy benefits. We work with you to ensure the appropriate benefit coverage.
For more information, please contact your insurance provider or your PT Solutions location. Our business manager will discuss your plan and coverage with you.
Q: Does PT Solutions accept auto accident coverage?
A: We accept assignment of benefits in most auto accident claims. Our staff will work with you and the parties involved to ensure coverage of necessary physical therapy.
Q: What should I expect during my first visit?
A: When you first arrive for your appointment, you must complete the appropriate forms and Privacy Act paperwork. (Online forms link.) A PT Solutions’ physical therapist will review the information provided by your referring physician. Next, the therapist will examine your medical history and the current problem. Based on this information, your therapist performs the appropriate physical therapy examination, develops an individualized treatment plan, and begins interventions.
Q: How long will my appointment take?
A: Your initial visit will take from 1 to 1.5 hours, because of the time spent completing paperwork. All other scheduled appointments typically last 45 minutes to an hour, depending on the involvement and severity of your impairment.
Q: Will I have to wait?
A: PT Solutions ensures that you will not wear out the chairs in our waiting rooms. We are driven by customer service and value your time as much as you do. We get you into treatment quickly, typically with very little waiting time.
Q: What should I wear to my appointment?
A: Depending upon the area of your body to be treated, you should wear comfortable and loose-fitting clothing. We use gowns to maintain coverage while treating shoulder, upper back, and neck problems.
Please bring or wear shorts or loose-fitting sweats. We offer space and privacy to change.
Q: Will you communicate with my physician?
A: PT Solutions takes pride in its relationships with referring physicians. Our therapists communicate with your physician about changes in treatment plans and return visits to the physician, or when discovering unforeseen issues related to treatment.
